Return orders

Return orders are created in your webstore. If configured, the WooCommerce Connector can create, and then post return orders in Business Central during order synchronization. Additionally, the WooCommerce Connector can add total shipping amount and total tax amount lines to the return order.

Return orders configuration

The WooCommerce Connector provides the capability for you to configure how the WooCommerce Connector is to synchronize return orders between your webstore and Business Central.

The following list describes the available options:

  • All : Synchronize all orders between your webstore and Business Central.
  • None : Do not synchronize return orders between your webstore and Business Central.

When performing a synchronization for a return order, the WooCommerce Connector performs one of the following actions:

  • If the return order is posted in Business Central, the WooCommerce Connector does not perform any action.
  • If the return order is not posted in Business Central, the WooCommerce Connector posts the return order in Business Central.

To configure return orders

  1. Choose Lightbulb that opens the Tell Me feature., enter woocommerce connector setup, and then choose the related link.

    The WooCommerce Connector Setup page opens.

  2. In Return Orders, specify one of the following options:

    • All : Synchronize all orders between your webstore and Business Central.
    • None : Do not synchronize return orders between your webstore and Business Central.

Demo video

Synchronize orders
Total tax amount line
Total shipping amount line

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