Troubleshoot API issues

The WooCommerce site may block traffic from Business Central due to various reasons. The following sections describe some typical causes and workarounds.

Third party software

A third party software may cause WooCommerce to block traffic from Business Central.

Workaround

Review the 3rd party software documentation, and then update your environment configuration as necessary.

Blacklist configuration

The WooCommerce site may block traffic from Business Central based on a blacklist configuration.

Workaround

Review your environment blacklist configuration.

Incorrect permissions

The WooCommerce site may block traffic from Business Central due to incorrect permissions.

Workaround

Generate a new consumer key and secret. When you generate the consumer key and secret, ensure that you grant read/write access.

Incorrect .htaccess file configuration

The WooCommerce site is blocking traffic from Business Central because there is a problem with the .htaccess file.

Workarounds

To resolve this issue, perform the following steps:

1. Add the following code to the .htaccess file:

    <IfModule mod_fcgid.c>
     RewriteCond %{HTTP:Authorization} .
     RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
    </IfModule>
   

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2. Add the following code to the httpd.conf file:

   SetEnvIf Authorization "(.*)" HTTP_AUTHORIZATION=$1
   

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3. To apply the new changes, restart Apache.

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