Payments and billing

Synfynal uses a fully automated subscription and billing system powered by Stripe that ensures secure, reliable, and real‑time subscription management. All payments for WooCommerce Connector and any additional modules are processed through Stripe, and customers manage billing information directly through the Synfynal Customer Portal.

Vendor registration

In most cases, vendor registration is not required because Synfynal subscriptions are processed automatically through Stripe and do not rely on manual invoicing or bank transfers.

If your organization requires adding Synfynal as a vendor for internal or compliance purposes, use the following official company information.

  • Organization Name: Synfynal
  • Type of Business: LLC
  • Date of Incorporation: 12/4/2018
  • Incorporation Number: 85-2717585
  • Physical Address: 5926 36th Ave SW, Seattle, WA 98126
  • Country: United States
  • Primary Contact: Ivan Đorđević, Co-founder
  • Email: ivan@synfynal.com
  • Phone: +381659890409
Note

Note:
These details are for registration purposes only and are not used for payments. Banking information is not applicable for subscription payments.

How customers pay for a Synfynal subscription

Customers can subscribe and manage billing through the Customer Portal.

To open the Customer Portal from Business Central, open the WooCommerce Connector Setup page, and then on the action bar, choose Subscription > Customer Portal.

In the Customer Portal, you can perform the following actions:

  • Add or update your payment method.
  • Manage the billing contact and invoice email.
  • Download invoices.
  • View active subscriptions.
  • Cancel a subscription if needed.

Payments are charged automatically based on your plan and usage.

Supported payment methods

Stripe supports a variety of payment options depending on your location:

  • Credit and debit cards (Visa, Mastercard, American Express, etc.)
  • Apple Pay / Google Pay (where supported)
  • Region‑specific methods (availability varies)
Note

Note: Bank wire transfers and ACH are not supported for Synfynal subscriptions. Payments are accepted exclusively through Stripe to ensure that subscription status remains accurate and up to date.

Synfynal does not provide bank account details for direct payments. In some payment flows, Stripe may assign virtual bank account numbers that Stripe manages on its own infrastructure.

Invoices and receipts

Stripe automatically performs the following tasks:

  • Generates compliant invoices.
  • Sends receipts and invoice emails to your billing contact specified in the Customer Portal, which you can use for accounting and record keeping.
  • Stores invoice history in the Customer Portal.

You can update your billing email at any time in the Customer Portal.

Update a payment method

  1. Open the Customer Portal.
  2. Select Add payment method.
  3. Enter your new card details.
  4. Choose Save.

The updated method will be used for future renewals and usage charges.

Subscription and billing

Feedback

To send feedback about this page, select the following link:

srdjan@synfynal.com