Prevent auto-creation of customers

The WooCommerce Connector provides the capability to prevent the automatic creation of missing customers during order synchronization. The feature is disabled by default. When the setting is turned on and a customer with a matching webstore ID does not exist in Business Central, the WooCommerce Connector writes an error in the synchronization log instead of creating the customer automatically.

This feature supports stricter control over customer data by preventing unintended customer creation during order synchronization. Organizations with defined data governance processes can ensure that only approved and preconfigured customers exist in Business Central.

To prevent auto-creation of customers

  1. Choose Lightbulb that opens the Tell Me feature., enter woocommerce connector setup, and then choose the related link.

    The WooCommerce Connector Setup page opens.

  2. On the Posting FastTab, turn on Prevent Customer Auto-Create.

Customers
Synchronization logs
Prevent auto-creation of items during order synchronization
Synchronize customers

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